Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

 

Eligibility for Returns

To be eligible for a return, all of the following conditions must be met:

• Condition: All items must be in the same condition that you received them—unused, unworn, and unwashed, with all tags intact and in the original packaging.

• Source: All items must have been purchased originally from our website, www.sf-76.com. (Please note: items purchased in-store must be returned to the physical store location).

• Final Sale: Discounted items and those purchased during promotional sales are considered "Final Sale" and cannot be returned or exchanged.

• Proof of Purchase: Original receipts or proof of purchase must be included with your return.

• Timeline: All returns must be initiated within 14 days from the date of delivery.

How to Start a Return

To initiate a return, please contact us at info@sf-76.com with your order number.

• Prior Authorization: Items sent back to us without first requesting a return will not be accepted.

• Shipping Costs: Customers are responsible for all return shipping costs. Please note that original shipping fees are non-refundable.

• Liability: We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Refund Process

Once your return is received and inspected, we will process your refund.

• Method: Refunds will be issued to the original form of payment used for the purchase.

• Timing: Please allow 3–5 business days for the payment to post to your account after the refund has been processed.

 

Questions?
If you have any questions regarding your return, please contact us at info@sf-76.com.