FAQ

Online orders ship within the United States via UPS ground. Expedited shipping is not currently available. See our Shipping and Returns policy for processing times and return details.

Shipping is available in the US only. We do not ship internationally at the moment. We apologize for any inconvenience and thank you for your understanding.

Email info@sf-76.com within 14 days of delivery to request a return before sending the item back. Review eligibility, exclusions, and shipping instructions in our Shipping and Returns policy.

Yes. In-store pickup is available during our regular store hours 12-6pm Monday through Sunday when pickup is available at checkout. Bring your order number or confirmation email and a valid government-issued ID.

Yes. SF76 is a single independent shop in San Francisco Japantown at 1758 Buchanan St.

Yes. Our online shop highlights selected pieces, but our San Francisco Japantown store often carries more items, rotating arrivals, and limited in-store finds.

SF76 carries Japanese homeware, ceramics, tableware, kitchen tools, coffee and tea goods, gifts, stationery, incense, and rotating finds from Japan.

Yes. SF76 occasionally hosts pop-ups and special in-store moments. Follow SF76 on Instagram, check new arrivals online, or visit the Japantown shop for the latest.

Yes. SF76 is a good place to find thoughtful Japanese gifts, including ceramics, tableware, kitchen tools, incense, stationery, and small home objects.

Yes. The Japantown shop is a helpful place to compare Hasami Porcelain sizes, finishes, mugs, bowls, plates, trays, and stackable pieces in person.