We ship online orders within the United States via UPS. UPS Ground and UPS 2nd Day Air are available for eligible mainland orders; Alaska and Hawaii have separate shipping options. Available methods and rates are shown at checkout. Please allow 1–3 business days for processing before transit begins, including for expedited shipping.

For full details on order processing times and return policies, please visit our Shipping and Returns page.

Shipping is available in the US only. We do not ship internationally at the moment. We apologize for any inconvenience and thank you for your understanding.

To initiate a return, please email us at info@sf-76.com within 14 days of delivery before shipping any items back. You can find full details on eligibility, exclusions, and return shipping instructions in our Shipping and Returns policy.

Yes. In-store pickup is available daily from 12:00 PM to 6:00 PM when selected at checkout. To collect your items, please bring your order number or confirmation email along with a valid government-issued ID.

Yes. We operate as a single independent shop, and you can find our only brick-and-mortar location in San Francisco Japantown at 1758 Buchanan St.

Yes. Our online store highlights a curated selection, but you will find a larger assortment at our San Francisco Japantown location, including rotating collections and limited in-store exclusives.

We stock authentic Japanese homeware, ceramics, kitchen tools, coffee and tea essentials, stationery, incense, gifts, and a rotating collection of handpicked seasonal finds from Japan.

Yes, we love bringing people together through occasional pop-ups and special in-store events. Follow us on Instagram or drop by our Japantown shop to see what’s coming up next.

Absolutely. Our shop features a curated selection of Japanese gifts, including artisanal ceramics, functional tableware, kitchen essentials, premium incense, unique stationery, and small design accents for the home.

Yes, we offer a wide range of Hasami Porcelain in multiple sizes and finishes, featuring stackable plates, bowls, mugs, and trays for seamless mixing and matching.